how to apply for Malaysian International Passport, Jalan Duta

place
look for Kompleks KDN (Kementerian Dalam Negeri) Jalan Duta
don't bother to look for any Immigration sign
there's none.


parking
take the 1st vacant parking space
chances are that the place is pack

parking fee
free

document
- IC
- IC copy
- 1 recent photo
- previous passport (if any)

for children
- birth certificate
- birth certificate copy
- 1 recent photo
- previous passport (if any)
- guardian IC
- guardian IC copy

fee
2 years: RM100
5 years: RM300

children:
5 yers: RM150


new application


go to Level 1 of the Kompleks KDN
Bahagian Passport: A


operation time: passport application & renewal via counter


do not que up.
go straight to the counter beside 'No. Giliran' (Counter 11)
take application form.


fill application form.
guide?
see 'Panduan Mengisi Borang'

faster if fill form while queing up.
do bring your own black pen!

(we took our forms from Kelana Jaya branch
slightly different format
but still accepted in Jalan Duta branch)


measurement area
how tall are you?


how tall is baby Alice?

1st que
que up to take number at Counter 11, 'No. Giliran'
number will only given after form filled & all valid document produced



wait to be called to the counters 3 times:
1st counter transaction: submit
- form
- IC
- IC copy
- 1 recent photo

for children
- form
- birth certificate
- copy of birth certificate
- 1 recent photo
- guardian IC
- guardian IC copy

2nd counter transaction: make payment
2 years: RM100
5 years: RM300

children: 5 yers: RM150

3nd counter transaction: after 1 hour of making payment
passport will be ready for collection.
go to counter to
- thumb print
- verify all information on new passport are correct
- sign on new passport
- collect new passport

passport renewal

option 1 : counter
same as applying for new passport
just bring in extra item: old passport

option 2 : kiosk


go to the same level, Aras 1 Kompleks KDN
but go to Bahagian Passport B


operation time: passport renewal via kiosk


take envelop
fill in name, IC, phone number
insert into envelope:
- IC copy
- 1 recent photo


go to machine
follow instruction:
- put old passport into slot
- thumb print
- put IC into slots
- verify infos
- insert RM50 or RM100 notes for payment
- put old passport inside envelop (together with 1 recent photo & IC copy)
- insert envelop into slot
- take ticket
- collect passport at counter after 1 hour

after 1 hour
- your name will be called from the counter in the same room as the kiosk
- thumb print
- verify all informnation on new passport are correct
- sign on new passport
- collect new passport



pros of using kiosk
- faster if not much people queing at the kiosk
- no need to fill in form

cons of using kiosk
- only for passport renewal
- only for passport with chips
- only for adults (children need guardian verification)

the biggest different between counter & kiosk:

kiosk:
- passport ready after 1 hour submitted into kiosk

counter:
- long que to take 'No. Giliran'
- long time to be called to the 1st counter (submission)
- long time to be called to the 2nd counter (make payment)
- passport ready after 1 hour making payment


additional info for kiosk

enjoy your trip!
:)